(c.u.s.t.o.m.e.r.s)-SUCKS
-Take 1-
This post,my idea was to publish it some other time.
But seeing a friend of mine is having some problems
with 'them',so I guess I gotta write.
-Who are 'them'...?
-Customers.
Well see,I've been working almost a year now.
And I've seen a lot of customers with different behaviors.
Some are good,nice but some are fussy and-sucks!
I'm sorry to say,but i think in this post,I wouldn't post
any photo but it'll appear with lots of rude words or you
can call it bad words-s**ks,f**k,jerk...etc.
-Wow...
-'Wow' what?!
It's because those customers,they are not human.
I personally considered these people as 'cow'. Why
will I think of that way? There's chinese saying
about 'Play guitar for the cow'. Serious dude,they
will never understand how we work,how hard
we try to serve them,or how hard we work...
This post is gonna be a very long post,so I make this
-part 1-
Ask yourself,have you ever working in a service line
such as waiter,waitress,cashier,and etc? I'm telling you...
It's not easy...
- Situation 1
You're standing at the information counter.
A guy comes to you.
-Take 1-
Guy:Eh,where is the toilet ha?
You:The toilet is over there. (point to the direction)
then...he just left.
-Take 2-
Guy:Excuse me,may I know where is the toilet?
You:The toilet is over there sir.
(point to a more precise direction)
Guy:Thank you!
You:You're welcome!
then...he left.
Which one sounds better? I know you know that.
- Situation 2
You're standing behind the cashier. A lady comes to you.
After you scanned all her stuff.
-Take 1-
Lady:~~~~(silent)(move her head up a few times)
You:It's a total of RMxx.
Lady:~~~~(throw the money on the table)
You:(collect the money) Here's your change,thanks.
then...she just left.
-Take 2-
Lady:Ok,how much it is all together?
You:It's a total of RMxx ma'am.
Lady:(hand you the money) Here's the money.
You:Thank you. Here's your change ma'am.
Please come again.
Lady:Thank you.
then...she left.
I guess you know which one sounds better.
-Waa...you talk so bad about customers...
-You sided me or 'them'?!
Let me make things clear... People might think that
I wanted so much for the 'thank you',but think of it.
Is it really I want it or people nowadays no longer had
their good manners..?
I think it is very important for being polite because we
work very hard to serve you. And we don't just face you
but also alot of other customers as well.
.
.
.
So,that's all for now...
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.
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to be continue~
